Privacy Policy
Effective Date: 19 March 2026
Welcome to Lofaz. Kothari Tech ("us", "we", or "our") operates the Lofaz website and mobile application (hereinafter referred to as the "Service").
Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.
By using the Website and/or registering yourself on Lofaz, you authorize us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, inform you about promotional offers running on the platform and offers offered by associated third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact that you have registered yourself under DND or DNC or NCPR services, you still authorize us to give you a call for the above-mentioned purposes for a period of up to 365 days from your registration.
Definitions
Personal Data: Personal Data means data about a living individual who can be identified from those data.
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
Information We Collect and Its Use
We collect the following types of information about you:
Information you provide us directly
While using our Service, we may ask you to provide us with certain personally identifiable information. This may include, but is not limited to:
- Email Address
- Phone Number
- Business Name
- First Name and Last Name
- Address and billing information
- Cookies and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device. This may include IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers and other diagnostic data.
When using our Service, we may request permissions to measure key metrics across apps and websites to improve performance and user experience.
Cookies Information
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
Use of Data
Kothari Tech uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
Retention of Data
Kothari Tech will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve functionality, or where legally required.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ.
If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Kothari Tech will take all steps reasonably necessary to ensure that your data is treated securely.
Deletion of Data
You can request deletion of your Personal Data by:
- Deleting your account from your dashboard, or
- Contacting us at info@lofaz.com
We will process such requests in accordance with applicable laws.
Disclosure of Data
Business Transaction
If Kothari Tech is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your data if required to do so by law or in response to valid requests by public authorities.
Legal Requirements
We may disclose your Personal Data in good faith where necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect user safety
- Protect against legal liability
Security of Data
The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf.
Analytics
We may use third-party Service Providers such as analytics tools to monitor and analyse usage. These tools help us understand traffic, improve functionality, and enhance user experience.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware, we will take steps to remove such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, you can contact us: